Privacy Policy
1. Introduction
MGA Lawyers Pty Ltd (ABN 13 145 518 770) ("MGA Lawyers", "we", "us", "our") respects your privacy and is committed to protecting the personal information we collect about you. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information We Collect
We collect personal information that you provide to us directly, including when you submit an enquiry through our website, contact us by phone or email, or engage us to act on a legal matter. This information typically includes your name, email address, phone number, and any details you choose to share in your message or instructions.
When you visit our website, we may also collect technical information automatically, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use your personal information to respond to enquiries you submit through our website or by other means, to provide legal advice and services where you engage us, and to comply with our legal and professional obligations, including those imposed by the Legal Profession Uniform Law (Victoria) and conflict of interest checks.
We also use your information to maintain our records (including for the purpose of audit, billing and risk management), to improve our website and services, and to send you updates or information about our services where you have requested or consented to receive them. We will not use your personal information for any purpose unrelated to those described above without your consent, unless permitted or required by law.
4. Sharing of Information
We do not sell your personal information. We may disclose your personal information to third parties acting on your behalf or with your authority (for example, accountants or financial advisers), counterparties, courts, tribunals and regulators where required to act on a legal matter, and service providers who assist us in operating our practice, including IT, document management, email and website hosting providers.
We may also disclose information to government bodies, law enforcement or regulators where required or authorised by law, and to insurers, professional advisers and our practising certificate authority where reasonably necessary.
5. Data Storage and Security
We store personal information in secure electronic systems and, where applicable, in secure physical files. We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure. Some of our service providers may store information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.
6. Cookies and Website Analytics
Our website uses cookies and analytics tools (including Google Analytics) to understand how visitors interact with our pages and to improve the website. Cookies are small data files placed on your device. You can disable cookies in your browser settings, however some parts of the website may not function as intended if you do so.
7. Third-Party Links
Our website may contain links to external websites. We provide these links for convenience only and do not endorse, control or accept responsibility for the privacy practices, content or accuracy of any third-party website.
8. Your Rights
You may request access to the personal information we hold about you, or ask us to correct it if you believe it is inaccurate, incomplete or out of date. To make a request, contact us using the details below. We will respond within a reasonable period and may require you to verify your identity before releasing information.
9. Complaints
If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us using the details below. We will investigate your complaint and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website, with the date of last update shown at the top.
11. Contact Us
For any privacy-related queries, please contact us: MGA Lawyers Pty Ltd, Level 9, 179 Queen Street, Melbourne VIC 3000. Phone: +61 3 8631 5555. Email: office@mga-lawyers.com